FAQs

How do I place an order on your website?
Browse products, add your selections to the shopping cart, and complete checkout with your shipping and payment information.

Which payment methods are accepted?
We accept major credit and debit cards, including Visa, Mastercard, and American Express.

How can I track my order status?
Once shipped, you will receive a tracking number by email to monitor your delivery online.

Do you ship to other countries?
Yes, we provide international shipping. Enter your destination at checkout to see options and shipping fees.

When will my order be processed and shipped?
Orders are generally processed within 1–7 business days. Delivery times vary by location, usually 8–25 business days.

What is your policy for returns?
Items can be returned within 30 days of delivery in original condition and packaging. Refunds or exchanges are processed according to our guidelines.

How can I contact your support team?
For assistance, email service@mgkmerch.us or use the contact form on our website.

Do you offer eco-friendly products?
Yes, many of our products are made with sustainable materials and environmentally responsible production methods.

Can I cancel or update my order after placing it?
Orders are processed quickly. Contact us immediately if you need to modify or cancel; we will try to assist where possible.

How can I receive notifications about promotions or new products?
Subscribe to our newsletter or follow us on social media to receive updates, special deals, and exclusive offers.